Friday, May 31, 2019

Comparison Of Animals In George Orwells Animal Farm :: essays research papers

The USA adaptation of the classic work Animal farm was entertaining and historically representative. The characters in the movie were all representing key elements in the Russian Revolution from start to end. The owner of the farm Mr. Jones is Czar Nicholas II who was the Czar of Russia before the revolution. Nicholas was a real poor leader, and was cruel to opponents much like Mr. Jones dealt with things. sexagenarian Major was representative of Karl Marx. Old Major taught the animals Animalism notwithstanding as Marx taught communism. He meant to have the workers drive back because they do all the work and the rich keep the money, and both died before the revolution.The entire belief system of animalism was just like the communistic system. both large number were equal there were no owners and no rich and no poor either. All of the animals owned the farm just as all people owned the communist government and the government owned everything. Snowball was supposed to be Leon T rotsky both were young, smart and good speakers. Both Snowball and Trotsky followed the teachings of both Marx and Old Major. Snowball wanted to improve life on the farm just as Trotsky was trying to improve life in Russia. Trotsky was chased away by Lenin&8217s KGB or secret police just as snowball was chased away by snooze&8217s dogs. Napoleon himself was more Stalin than Lenin was however. Napoleon wasn&8217t a good speaker or clever like snowball just like Stalin wasn&8217t as educated as Trotsky or as good a public speaker. Napoleon was cruel, brutish, selfish, devious and corrupt. Napoleon didn&8217t follow Old Major&8217s original words just as Stalin didn&8217t follow Marx&8217s ideals. Napoleon&8217s ambition for power killed all of his opponents and Stalin also killed all of those whom opposed him. Napoleon used the dogs to overtop the animals and spied on the just as Stalin used the KGB about propaganda and to keep the people in line.Squealer was supposed to be the prop aganda department of the Russian government. Squealer confident(p) the animals to follow Napoleon and changed the commandments. Russia&8217s propaganda department rallied the people and changed the teaching&8217s of Marx to fit it&8217s own agenda. Boxer was representative of dedicated but tricked communist supporters. Boxer worked hard and believed in the animal farm just as dedicated Russians followed Stalin because he was communist. Boxer&8217s attitude was Napoleon was always regenerate and that he must work harder, just as the dedicated communists stayed loyal after it was obvious that Stalin was a tyrant.

Thursday, May 30, 2019

Voice Over Internet Protocol Essay -- essays research papers

Voice Over Internet Protocol(Voip)VOICE OVER INTERNET PROTOCOL (VoIP) INTRODUCTION In the eyes of most, all packets are created equal. One of the most active areas of telecommunications today is in the area of Voice all over Internet Protocol (VoIP). The logic git this trend makes perfect sense. If we have invested heavily in an Internet Protocol (IP) network, why cant we make full use of it? This is a chief posed by many managers and Information Technology (IT) professionals in a wide range of businesses. Many businesses would prefer to have one network in and out of their business for reasons ranging from cost effectiveness to manageability. IP telephony offers a promise of consolidation. This forget al downcast an enterprise to converge its traditional phone transcription and newer data network for greater efficiency. Arieh Dranger, president of neXTel Systems LLC says, I dont think its a question of whether we need VoIP, but when it will pose together, because it represen ts a natural progress of integrating dataperiod. The IP protocol is probably the most efficient at combining a universal communications network. Basically, IP telephony is taking the telecom world by storm. It has evolved from a little known and used application in 1995 to an application that is poised for international adoption. But as with all technology, there is a price to be paid, and several entities vying for a piece of the pie. WHAT IS VoIP and HOW DOES IT WORK? To put it simply, VoIP means Voice over Internet Protocol. Its a technology that allows network managers to route phone call over the network they use for data transmission. A vocalization travels over a corporate Intranet or the Internet instead of the public telephone system. Special gateways installed at both the sending and receiving end of a communications business line converts voice to IP packets and back again to voice. This process must take place in a time frame of less than 100 milliseconds to take the Quality of Service (QoS) that users are accustomed to from the Public Switched Telephone Network (PSTN). Now lets take a walk on the to a greater extent detailed side of what VoIP is and how it works. First and foremost, VoIP is an emerging technology still in the early stages. A personal computer (PC) must capture an analog voice and convert it to a digital signal, compress the audio with a compression-decompression (codec) device and then move... ...the Internet. The players are as equally far flung, from the traditional cornerstones of the Plain middle-aged Telephone System (POTS) to the new generation startups, to the steps of local, state, and federal governmental agencies. Such dynamism makes it difficult for IT managers to filter the flood of information and assess how VoIP skill fit into their networks. Unless PSTN undergoes some massive restructuring, its long-term existence in its current form is in serious doubt. Emerging Internet technologies will be the low cost sol ution for managers looking for mixed traffic connectivity. Only in the end, afterward all the smoke has cleared will we know which business models survived the trill down in this lucrative market. Other problems are bound to arise in the arenas of technology and regulation. At this point there is significant progress to be made in the area of VoIP to achieve the quality we enjoy today with the PSTN. The only sure thing from this technology or any other that will always be consistent, reliable and never become outdated is that the Government WILL find a way to ensure their revenue stream after all Theres no such thing as a free lunch. 6 pagesWord Count 2352

Wednesday, May 29, 2019

Trouble with Society :: essays papers

Trouble with Society The most troubling thing in our society today is how peasantren treat each other. We deem to teach our children to have high morals so they will be honest and kind when they become older. But how are our children acting when grownups are not around. Kids tend to classify each other by how rich their parents are and how well they dress. To a child who is classified as being poor the shout and constant teasing can be overwhelming possibly causing many psychological problems.Kids want a lot of things and as parents we would like to give those things to them. But a lot of the time we cant afford to. With the rising cost of living it is hard for some people to even put food on the table. With the price of designer label clothes being so high many people can only afford to shop at k-mart. To a child fashion is everything if you dont look cool than you will not be accepted by others. You will be teased and made fun of. I remember when I was in elementary scho ol everybody had nike high top sneakers. Although my family was not poor my mother worked hard for her money and she didnt think it was necessary to tolerate fifty dollars for a pair of shoes I would probably ruin in a couple weeks. Well I was so embarrassed when I had to wear the shoes my mom picked up for me from k-marts. I remember the other children laughing at me because I had a pair of cheap sneakers on.Children go through and through a lot growing up have to use their parents morals to battle todays societal problems. Many things can effect a childs psychological expression which in return effects the people around them. Lets look at the situation that occurred at Columbine High School in Colorado, two children who were social outcasts finally had enough of being teased and made fun of went to school and started shooting their peers. Maybe if they werent teased like they were, for not dressing like everyone else or acting like the others, they would have never built up eno ugh anger to do such a thing to other humans. For a child to have to grow up in a shack of a house with no heat or running water is a tragedy.

The Whole Towns Sleeping and Terribly Strange Bed Essay -- English Li

The Whole Towns Sleeping and Terribly Strange BedIn this essay I pull up stakes be comparing two (2) short stories The WholeTowns sleeping by Ray Bradbury (1950) and A Terribly Strange Bedby Wilkie Collins (1856). Both stories ar about tending and they make usfeel fear or are supposed to they make the reader scared orfrightened. Both stories have the same purpose, which is so scare thereader. I am going to compare the way Ray Bradbury and Wilkie Collins make up tension, suspense, mood and tone.In the first few lines of The Whole Towns Sleeping, the composedescribes the setting for the story, the little town was deep faraway from everything, kept to itself by a river and a forest and aravine, but before that he mentions that it is nighttime. Bothstories are set at nighttime. This is because if it were set in thedaytime it simply wouldnt be scary. The whole town wouldnt besleeping and the narrator wouldnt engage a terribly strange bed tosleep in. Collins has a opposite approach f or the beginning of ATerribly Strange Bed, he describes the characters and what they weredoing, which gives a different impression of the story, it doesntseem like a scary story at first, because theres no obvious signslike in The Whole Towns Sleeping.Ray Bradbury uses recreation to create interest to the story In thedowntown drugstore, fans whispered in the high ceiling air He alsouse metaphors and similes such as at that place were two moons a clock moonwith four faces while A Terribly Strange Bed doesnt have anyrecreation, metaphors or similes in its opening but inactive manages tomaintain interest.Mood and tone are very grand in both stories. Using certainadjectives, like warm summer n... ...appens next. In Collins story, youare told what happens next, and you finish the story quite pleased,like the narrator would be, instead of still scared like you are inthe other story.Both stories are homogeneous and different the authors use differentmethods to make the reader scared. The stories have some similaritiesand others have differences. Ray Bradbury describes the scenerywhereas Wilkie Collins describes the characters. Setting seems to bemore important in The Whole Towns Sleeping than it is in Collinsstory and tension and suspense is used very differently in the bothstories, Bradbury uses a sharp shock and and so a steady buildup, hence afalse relief before a final cliffhanger and Collins uses a strangebuildup to what seems like somewhat of an anti-climax and then reestablishes the tension, for a gentle relief and a settled ending.

Tuesday, May 28, 2019

Rise of the Superpowers :: Superpowers International Affairs War Essays

Rise of the Superpowers It is often wondered how the superpowers achieved their position ofdominance. It seems that the maturing of the two superpowers, Russiaand the United States, asshole be traced to World War II. To be asuperpower, a nation needs to have a strong economy, an overpoweringmilitary, immense international policy-making power and, related to this, astrong national ideology. It was this war, and its results, that causedeach of these superpowers to experience such a preponderance of power. Before the war, both nations were fit to be exposit as great powers,but it would be erroneous to say that they were superpowers at thatpoint. To understand how the second World War impacted these nations sogreatly, we must see the causes of the war. The United Statesgained its strength in world affairs from its status as an economicpower. In the years before the war, America was the worlds largestproducer. In the USSR at the same time, Stalin was implementing hisfive year plans t o modernise the Soviet economy. From thesesituations, similar foreign policies resulted from widely divergentorigins. Roosevelts isolationism emerged from the wide and prevalent domestic swear to remain neutral in any international conflicts. It comm exclusivelywidely believed that Ameri shadowers entered the first World War simply inorder to save assiduitys capitalist investments in Europe. Whether thisis the case or not, Roosevelt was forced to work with an inherentlyisolationist Congress, only expanding its horizons after the bombing ofPearl Harbour. He gestural the Neutrality Act of 1935, making it illegalfor the United States to ship arms to the belligerents of any conflict. The act also stated that belligerents could buy only non-armaments fromthe US, and even these were only to be bought with cash. In contrast, Stalin was by necessity interested in European affairs, butonly to the point of concern to the USSR. Russian foreign policy wasfundamentally Leninist in its concern t o keep the USSR out of war. Stalin wanted to consolidate Communist power and modernise the countrysindustry. The Soviet Union was committed to collective action forpeace, as long as that commitment did not mean that the Soviet Unionwould take a brunt of a Nazi attack as a result. Examples of this canbe seen in the Soviet Unions attempts to achieve a mutual assistancetreaty with Britain and France. These treaties, however, were designedmore to create security for the West, as opposed to care all threesignatories from harm. At the same time, Stalin was attempting to

Rise of the Superpowers :: Superpowers International Affairs War Essays

Rise of the Super provides It is often wondered how the superpowers achieved their position ofdominance. It seems that the maturing of the two superpowers, Russiaand the United States, can be traced to World War II. To be asuperpower, a nation call for to have a strong economy, an overpoweringmilitary, immense international political power and, related to this, astrong national ideology. It was this war, and its results, that causedeach of these superpowers to experience such a preponderance of power. Before the war, both nations were fit to be described as great powers, yet it would be erroneous to say that they were superpowers at thatpoint. To assure how the second World War impacted these nations sogreatly, we must examine the causes of the war. The United Statesgained its strength in world affairs from its status as an economicalpower. In the years before the war, America was the worlds largestproducer. In the USSR at the same time, Stalin was implementing hisfive year plan s to modernise the Soviet economy. From thesesituations, similar hostile policies resulted from widely divergentorigins. Roosevelts isolationism emerged from the wide and prevalent domesticdesire to remain neutral in either international conflicts. It commonlywidely believed that Americans entered the prototypic World War simply inorder to save industrys capitalist investments in Europe. Whether thisis the case or not, Roosevelt was forced to work with an inherentlyisolationist Congress, only expanding its horizons after the bombing ofPearl Harbour. He signed the Neutrality Act of 1935, making it illegalfor the United States to ship arms to the belligerents of any conflict. The act also stated that belligerents could buy only non-armaments fromthe US, and even these were only to be bought with cash. In contrast, Stalin was by necessity interested in European affairs, butonly to the point of concern to the USSR. Russian foreign policy wasfundamentally Leninist in its concern to ke ep the USSR out of war. Stalin wanted to consolidate Communist power and modernise the countrysindustry. The Soviet Union was committed to collective action forpeace, as long as that commitment did not mean that the Soviet Unionwould school a brunt of a Nazi attack as a result. Examples of this canbe seen in the Soviet Unions attempts to achieve a mutual assistance treaty with Britain and France. These treaties, however, were designedmore to create security for the West, as opposed to keeping all threesignatories from harm. At the same time, Stalin was attempting to

Monday, May 27, 2019

Gender Inequality in Education Essay

sexual practice Inequality is the unjust behaviour or insights of people on the basis of gender. In regards to education, we can then say, gender disagreement in education is the discrimination of individuals based on gender in develops. When talking some this gender unlikeness it is quite obvious that the ones being discriminated atomic takings 18 the fe masculines. Education is a fundawork forcetal right, which should not be restricted to a certain gender, both human being, male or female has a right to education. No matter the form of inequality it is bad for an economy and good-being. The impact is more loathly if when it is viewed from the perspective of gender and even more detrimental when the resources allocated are unfair against women. A society that its hierarchal organisation attain a habit of placing men in choice making positions and women demoted to economic work that seeks limited work and does not give them the satisfactory resources of means of support is a society that is empower in danger. (Ijaiya & I.O.Balogun)This issue of gender inequality in education is far more prominent in less developed countries, plus Nigeria where quite a number of readings have shown that under the backings of religion and tradition the men discriminate against women hence divesting them access to skills and education for useful activities. (Ijaiya & I.O.Balogun) In general education is readable as a long life progression through which a persons progress is smoothed so that he can be beneficial to his society and to himself.From this definition, my concern here is the western education because it the most eventful form of education in the world which is more prominent and its achievement, disregardless of what level one has attained is seen to be very significant to the development of an economy, since it allows people accomplish new tasks and to assess and adjust to new jobs. Gender inequality in education affects a lot of things in countries, it a ffects economic growth as it brings down the level of human resources because when some of the population that could havecontributed to somethings are not educated, they do not amount to much in the society. There has been a lot of concerns with women when it comes to education and it is not a new thing.History of Gender Inequality in EducationFor some time now, there has been a change in gender winner all through education in the late 1980s underachievement by girls was common girls were less likely than boys to gain one or more A-levels and as well not likely to go on to advanced education. In the 1990s there was a quick reversal girls started doing better than boys. In the year 2006 10% more females were gaining more A-levels than males. This gender refraction has been viewed from a social perspective. (Gender and Educational Attainment, 2014) In the 1990s gender discrimination was still evident in the society though women were attaining greater success end-to-end work and edu cation. The Education Reform Act of 1998 (important piece of education in Wales, Northern Island and England) which brought coursework helped girls as they tend to be generally more organised and care about the how their work looks than the males.Feminists consider that the purpose of education ought to be to benefit and advantage disadvantaged women. In a feminists view this is not wrong as what that is what they seek. The 1998 Education Reform Act indicates clearly that women are to be given more chance to attain education. Some girls were interviewed in the 1970s and others were interviewed in the 1990s, it was free-base that master(prenominal) concern had changed, it had changed from marriage and love in the 1970s to careers and jobs in 1990s. From this it is quite obvious there has been an augment in career ambitions. Two things could have influenced this, contemporary socialisation from media and parents or achievement from course works. (Gender and Educational Attainment, 2014)A conceptual IssueWellbeing and Gender Inequality, according to the World Bank a key determinant of wellbeing in a country is the presence of a stable economy and its growth. Inequality is frequently referred to as lack of equivalence. sensation of the concerns of gender inequality when it comes to education is that it could pointer to a whole great deal of violence against women, which might make it hard for them to talk about issues of power. If thisinequality is such that leads women into having little access to education as well as limited skills for dynamic employment, it will have an effect on them when it comes to privation of the give up and also of that of the next generation. An illiterate woman with restricted access to income cannot take care of her children in regard to nutrition and health and a woman with so much work and has no regular access to income might use their daughters labour for survival which might end up depriving them of a chance to gain educati on. (Sheehan, 2012)EffectsIt is also observed that gender inequality in education may weaken development goals. It may avert increase in child mortality and fertility and the increase of education on the next generation. There is absolutely no doubt that education has a main impact on economic growth, as the more educated people in a society, the better the economy of that society. Studies have conventionally used geezerhood spent in schooling as a variable to measure education. There is a strong proof that quality of education is more substantial than the quantity of education. Gender inequality in education influences education indirectly, through dissimilar ways such as by dropping the fertility rate, development life span of population and social unity. Gender inequality has a negative impact on the outcome of education, which will also have a negative impact on the economys growth. These can happen in so many ways. Girls who are schooling in a school where there is high inequ ality might end up believing there will inequality in the society, which might hinder their opportunity for success in life.These would lead to decrease in their performance in school. Gender inequality does not only manifest itself in education but also in other areas, like, politics, education etc. (Sheehan, 2012) While numbers of children not in school has dropped, and number of girls not in school has declined from 58% to 54% in 2010, in some countries there has been limited progress in children getting into schools, many which are girls, and girls from poor households continue being one of the groups at jeopardy of never attending school. In 2006 in Pakistan, 60% of children not in school were girls while only 12% of poor Hausa girls in Nigeria went to school. The odds of getting to school are not in favour of girls from poor households. Girls enrolment in Yemen is vividly much lesser than boys and the same case goes for Pakistan when attention is the case analysed. (Engenderi ng Empowerment Education and Equality , 2010)It is seen also that gender is not regarded as a serious issue compared to poverty, some officials in the South African Education Department said Gender is not a primary issue to them because they deal more with poverty, whether one is male or female poverty is still poverty, they get to deal with hunger and that does not discriminate. From what they can see, gender is not an issue. Poverty is an issue also but to think it is more important that gender inequality in education is totally wrong, from what I have said earlier, the more educated people the lesser the chances of poverty, so, a way to rein poverty is to tackle gender inequality in education first.Another South African is worried that focusing on gender will flurry from the poorest needs, saying that there is a risk involved with having too much emphasis on gender issues, saying that it is an issue that would be taken well in resourced areas rather than areas with the majority being the poor. (Engendering Empowerment Education and Equality , 2010) In conclusion, what this paper is saying is, Gender Inequality in Education is an on-going issue that is declining but not going away anytime soon. It is a problem that comes with its own problems, meaning it affects economic growth and development. A way to decrease the number of inequality is to educate people especially those in the rural areas that the girl childs education is just as important as the males child. Every individual male or female should not be discriminated on the basis of anything talk less of education, education is key. Say NO to Gender equality in Education.Works CitedEngendering Empowerment Education and Equality . (2010). United Nations Girls Education Initiative , (pp. 15-25). Dakar. Gender and Educational Attainment. (2014). Retrieved from History Learning order http//www.historylearningsite.co.uk/gender_education_attainment.htm Ijaiya, T. G., & I.O.Balogun. (n.d.). Estimating the Impact of Gender Inequality in Education on the well-being of women in Nigeria. Kolhapur Serials Publications. Sheehan, K. (2012). Does Gender Inequality in Education Affect Educational Outcomes? Connecticut.

Sunday, May 26, 2019

Cmi Level 7 Unit 7006

1. Identify the accepted strategic aims and objectives 2. Undertake an evaluation of the component move of a strategic plan 3. Analyze the factors affecting the strategic plan The history of Harley-Davidson began in 1903, in a 10 x 15 flip located in the Davidson familys Milwaukee backyard. The Davidson br otherwises William D. , Walter, and Arthur and William S. Harley crafted their first wheel using the best tools they had available mostly their hands and their ingenuity. Since that time Harley-Davidson has learned many lessons on how to operate a bank line.We are directioned on providing our nodes with not unspoilt a quality product, but also an overall experience. Our mission statement is as follows honesty, integrity and own(prenominal) growth in all of our dealings with stakeholders. Our values are the rules by which we operate. At Harley-Davidson, we are equally committed to a corporate vision that mandates how we poke out our business. Within this vision we empha size the relationships that we deem crucial to our success, including our relationships with customers and providers. Our vision states HARLEY-DAVIDSON, INC.IS AN ACTION-ORIENTED, INTERNATIONAL COMPANY, A LEADER IN ITS COMMITMENT TO CONTINUOUSLY IMPROVE OUR MUTUALLY estimable RELATIONSHIPS WITH STAKEHOLDERS (CUSTOMERS, SUPPLIERS, EMPLOYEES, SHAREHOLDERS, GOVERNMENT, AND SOCIETY). HARLEY-DAVIDSON BELIEVES THE KEY TO SUCCESS IS TO BALANCE STAKEHOLDERSi INTERESTS THROUGH THE EMPOWERMENT OF ALL EMPLOYEES TO FOCUS ON VALUEADDED ACTIVITIES. Doing Business With Harley-Davidson Our vision is our corporate conscience and it helps us to eliminate utterly term thinking, much(prenominal) as cashing in on the intense remove for our motorcycles by braggart(a) quantity precedence over quality to save a few dollars per unit.It also encourages every employee in our organization to be acutely aware of his or her role in satisfying our stakeholders. Harley-Davidson has become the world attractio n in the super- monster (850cc+) motorcycle market be beat of our unwavering commitment to perpetually improve upon the superior quality of our products. This quality commitment is built on the satisfaction of apiece and every customer, internal and external, including everyone from our production line employees to our end users.This belief is captured within our quality policy statement HARLEY-DAVIDSON IS COMMITTED TO CONTINUOUS IMPROVEMENT TO REDUCE WASTE, DEFECTS AND variance IN EVERYTHING WE DO, WHILE STRIVING TO MEET / EXCEED CUSTOMERS EXPECTATIONS. It is the goal of Harley-Davidson to satisfy our customers by not only meeting, but also exceeding their expectations and by giving them superior value for their money. We clear accomplish this only if you, as a Harley-Davidson supplier, embrace our gilds values and commitment to quality to the extent that we do.Our hope is that you will actualise reward in satisfying our customers, which are also your customers. Please rememb er you are not simply selling your products to Harley-Davidson, you are selling them to our customers. 1. Apply a range of strategic analysis tools to audit progress towards strategic aims and objectives 2. Review and assess the expectations of all stakeholders and their influence upon the organizational strategy 3. Analyze, interpret and produce a structured evaluation of organizational strategic smudgeHarley Davidson has continuously been known for its differentiated products that have continuously stood out from the norm. This has a lot to do with strategies Harley uses to promote its products and table services. some of the key strategies used through and throughout 2013 were the promotion of its 110th Anniversary Special Edition Motorcycles and the worldwide Open Road Tour used to advertise their current production line. The stunning 2013 model 110th Anniversary Harley-Davidson motorcycles, which feature rich new paint schemes and special 110th Anniversary identification h as been an instant success.Every 2003 motorcycle in the line-up has been designated a 110th Anniversary model. The participation has extended the model year to 14 months to give even more customers the opportunity to own a piece of Harley-Davidson history. The Anniversary celebrations began back in late 2011 as the Open Road Tour made its way to Atlanta, Baltimore, Los Angeles, Toronto and Dallas/Fort Worth. The festivities then traveled overseas to Sydney, Tokyo, Barcelona and Hamburg. Billed as the worlds largest rolling birthday party, the Open Road Tour brought the Harley-Davidson experience full throttle to riders and enthusiasts around the world.Receiving worldwide photo at minimal advertising cost, the Open Road Tour has been a complete success, thus allowing Harleys unique and differentiated products to be seen up besotted around the world. Additionally, Harley-Davidson established the Harley Owners Group (HOG) in 1983 in response to a growing desire by Harley riders for an organized way to share their passion and extract their pride. By 1985, 49 local chapters had sprouted around the 12 country, with a total membership of 60,000.Now in 2013, the promotion of the 110th Anniversary has allowed the membership to overwhelm over 1200 chapters and close to 800,000 members. HOG has played a major role in the success of the 110Th Anniversary celebration. This one of a kind, unique strategy which started 20 years ago by Harley and its members, has grown tremendously and will continue to play an important role in the future success of the company. Strategies such as these implemented by internal management and carried out by apply customers and members are one of the most precious assets a company can ever dream of.That is the Harley way Furthermore, the key strategies relating to the distribution channels have allowed Harley-Davidson the world-wide characterisation needed to market its product with tremendous success and demand that has always seemed t o exceed supply. To date, there are more than 1300 independent dealers worldwide. Over 630 are within the United States alone. Recognizing that to grow sales will take more than just an growing in capacity, the companys aim has been to add 20-30 dealers per year to grow the dealer network, with an increase of roughly 5-10 domestically and the balance internationally.In addition to its dedicated dealer network, the company also uses smaller, occasionally temporary sell outlets in high-traffic areas, such as airports, to sell accessory products like apparel, collectibles, and licensed products. This gives Harley the additional exposure needed without having to spend millions on other forms of advertising. In order to resultant roleively analyze Harley Davidson, we wanted to present a breakdown of the different price ranges offered establish on the current list of the five classes of heavyweight motorcycles produced under the Harley Davidson name. BusinessHarley-Davidson, Inc. was i ncorporated in 1981, at which time it purchased the Harley-Davidson motorcycle business from AMF Incorporated in a management buyout. In 1986, Harley-Davidson, Inc. became publicly held. Unless the context otherwise requires, all references to the Company include Harley-Davidson, Inc. and all of its subsidiaries. The Company operates in two elements the Motorcycles Related products (Motorcycles) section and the fiscal Services (Financial Services) segment. The Companys reportable segments are strategic business units that offer different products and services.They are managed separately based on the fundamental differences in their trading operations. The Motorcycles segment designs, manufactures and sells at wholesale heavyweight (engine displacement of 651+cc) Harley-Davidson motorcycles as wellhead as a line of motorcycle parts, accessories, general merchandise and related services. The Companys products are sold to retail customers through a network of independent dealers. The Company conducts business on a global basis, with sales in North America, Europe/Middle vitamin E/Africa (EMEA), AsiaPacific and Latin America.In 2009, the Company decided to exit its former Buell product line and ceased production of Buell motorcycles. The sale of remaining Buell motorcycle inventory to independent dealers and/or distributors was advantageously completed during 2010. The majority of independent dealers continue to provide ongoing service and replacement parts to Buell owners. In 2010, the Company completed the sale of MV Agusta (MV). The results of MV have been presented as a discontinued operation for all periods. The Motorcycles segment discussion that follows is detail to the Harley-Davidson brand unless otherwise specifically noted.The Financial Services segment consists of Harley-Davidson Financial Services (HDFS). HDFS provides wholesale and retail financing and provides insurance and insurance-related programs primarily to Harley-Davidson dealers and their retail customers. HDFS conducts business principally in the United States and Canada. Harley-Davidson, Inc. , SWOT Analysis * Overview Harley-Davidson, Inc. (Harley-Davidson) designs, manufactures, and sells heavyweight motorcycles. The company markets, its products in North America, Europe, Asia/Pacific and Latin America.The companys strong brand image, coupled with its wide range of products, helps it to be a darling in the industry. However, dependence on the domestic market and product issues are a few areas of concern to the company. Nonetheless, expansion in global markets, especially Asiatic markets, and launch of new models could ensure a strong future for the company. fresh dismissal standards for two wheelers and the prevailing rivalry could negatively impact the companys growth. Harley-Davidson, Inc. SWOT Analysis Strengths Weakness Strong Brand ImageBroad Product and Service PortfolioFocused Research and reading Activities Product Recalls/IssuesDependence on the Domestic Market Opportunities Treats Global ExpansionNew Product LaunchesRestructuring Plans New Emission Standards for Two WheelersProcurement of Raw MaterialsCompetitive Landscape * Strengths Strong Brand Image Harley-Davidson owns one of the strongest brands in the world, which helps it attract and retain a loyal customer base.The company established a strong brand image with its motorcycles achieving iconic status and being ranked among the worlds most valuable brands. Harley-Davidson has been continuously ranked among the top 100 global brands in the world. The company holds 55. 7% share in the US heavyweight market and is ranked No. 1 or No. 2 in the heavyweight motorcycle market share in nine countries across Europe. Harley-Davidsons motorcycles are known for their handed-down styling, design simplicity, durability and quality.The company achieved industry recognition for its high quality, best design, robust performance and unflinching customer confidence, loyalty and t rust of its products and services. The Harley-Davidson brand has importantly contributed to the success of the company by building strong market recognition and a loyal customer base. Broad Product and Service Portfolio Harley-Davidson offers a colossal array of products and services through its two business segments, namely, the Motorcycles Related Products segment and the Financial Services segment.The company offers a variety of products in the motorcycle segment to cater to the various needs of its customer base. Harley-Davidson designs, manufactures and sells heavyweight touring, custom and performance motorcycles, besides a line of motorcycle parts, accessories, general merchandise and related services. Harley-Davidson is well known for its unique motorcycles. Its subsidiary, Harley-Davidson Motor Company (HDMC), manufactures five families of motorcycles, namely, Touring, Dyna, Softail, Sportster and V-Rod.These models are distinguished by their frame, engine, suspension, an d other characteristics. The company shipped 233,117 motorcycles in the fiscal year ended declination 2011, comprising 39. 5% Touring motorcycle units, 39. 2% Custom motorcycle units, and 21. 3% Sportster motorcycle units. Through Harley-Davidson Financial Services (HDFS), the company offers a package of wholesale and retail financial services for its products, providing it a competitive edge in the motorcycles business in the US and Canada regions. HDFS financed 51% and 30. 4% of the new Harley-Davidson otorcycles retailed by independent dealers in the US and Canada respectively in 2011. HDFS provides wholesale financial services to Harley-Davidson motorcycle dealers, including floor plan and open account financing of motorcycles and motorcycle parts and accessories. These specific services provide a competitive edge to the company in capturing a higher market share and enhancing its bottom line. Focused Research and Development Activities Harley-Davidson has a strong research and bewilderment unit that facilitates innovation and attracts industry attention.Its Product Development Center (PDC) undertakes the development of new and better quality products. The company spent $145. 4m, $136. 2m, $143. 1m and $163. 5m in the fiscal years ended December 2011, 2010, 2009 and 2008 respectively on research and development activities. Harley-Davidsons continuous focus on RD helped the company in launching innovative products such as Softail motorcycles with 1584 cc engine with new features such as new hand controls, a larger odometer, and an anti-lock braking system option.Continuous research and development activity enables the company to maintain a leading position in custom and touring motorcycle market and develop products for the performance segment. Focused RD activities enable the company to offer innovative products and improve its operational performance. * Weaknesses Product Recalls/Issues Product recalls/issues not only affects the companys current revenu e, but could also affect its long-term performance by reducing customer confidence.In February 2012, Harley-Davidson launched a repair service campaign to procure faulty brakes in about 1,228 units of 12 models, including the Road King and the Electra Glide ultra Classic. In October 2011, the company initiated a world-wide recall affecting over 308,000 units of its Touring, CVO Touring and Trike motorbikes. The company made this recall owing to a potentially dangerous glitch with their braking systems, where in the problem with a switch on the bikes could cause the brake lights to stop working, or may even cause the rear brakes to fail.Such recalls would hamper Harley-Davidsons brand image and have a prodigious impact on its product sales. Dependence on the Domestic Market Harley-Davidson focuses predominantly on the US and generates a major part of its revenue from that market, which could increase its business risk. For the fiscal year ended December 2011, the companys Motorcyc les business reported revenue of $4. 67 billion comprising 67. 7% revenue generated from the US, 16. 8% from Europe, 4. 9% from Japan, 3. 3% from Canada, 3% from Australia and 4. 3% from Other foreign countries.In 2011, its Financial Services business reported revenue of $649. 44m comprising 95. 3% from the US, 0. 7% from Europe and 4% from Canada. Such geographical concentration makes Harley-Davidson vulnerable to the risks of economic downturn in any single market. * Opportunities Global Expansion Harley-Davidson has huge opportunities for growth in the overseas market. In October 2011, the company opened a new permanent Latin America headquarters in Miami, Florida, the US. Through this new headquarters, the company can expands its focus on customers in Latin America.In the fiscal year ended December 2011, retail sales of Harley-Davidson motorcycles from the international markets witnesses a rise of 6. 1%. The rising demand in Europe, Asia, Australia, Latin America and Africa offe rs huge potential for the company. In 2011, Harley-Davidson completed its second CKD (complete knock down) assembly plant in India to further strengthen its operations in the Asia-Pacific region. In 2010, the company opened a 1,000 square meter showroom in Beirut. This is the first and only showroom in the Levant which includes six-station service facilities with staff trained by the company.In a bid to garner a higher market shares in these regions, the company already refined its business and merchandising strategies that are attuned to local customer preferences. Focus on international expansion would help the company enhance its business aggressively and reap greater benefits. New Product Launches Harley-Davidson could benefit from its new product launches. The company intends to explore new methods to enhance its value by introducing new products, which provide an edge over other players in the market.In February 2012, Harley-Davidson launched two new motorcycle models, namely, the Seventy-Two and the Softail Slim, further strengthening its heavyweight custom offerings. In July 2011, the company offered its customers an H-D1, a comprehensive set of customization tools. In January 2011, the company introduced new Softail motorcycles with 1584 cc engine and through its Touring motorcycles line, the company introduced Electra Glide Classic, Road King, Road King Classic, Ultra Classic Electra Glide and Electra Glide Ultra Limited touring bikes.The companys 2010 models include nine new domestic models of heavyweight motorcycles. New model launches could help the company sustain its leadership position in the highly competitive automotive industry. Restructuring Plans Effective 2009 2010, Harley-Davidson announced a series of restructuring measures, which focused on reducing administrative costs, eliminating excess capacity and exiting non-core business operations.In 2009, as a part of the restructuring plan, the company consolidated engine and transmission pl ants, closed a distribution facility, discontinued the domestic transportation fleet, consolidated vehicle test facilities, and exited the Buell product line. In September 2010, the companys unionized employees in Wisconsin ratified three separate new seven-year labor agreements, which take effect in April 2012 when the current contracts expire. The new contracts would allow flexibility and increase production efficiency.Harley-Davidson also repurchased expensive debt worth $300m and is expected to save $45m annually for three years. In December 2011, the company announced plans to cease its operations at New Castalloy, its Australian subsidiary producer of cast motorcycle wheels and wheel hubs and source those components through other existing suppliers. This move was made in line with its overall strategy to develop world-class manufacturing capability throughout the company by restructuring and consolidating operations for greater competitiveness, efficiency and flexibility.Such restructuring initiatives by Harley-Davidson are expected to improve its operational performance in the long-run. * Threats New Emission Standards for Two Wheelers Harley-Davidson could face increased challenges in its two wheeler business due to the stringent emission standards. According to Dealernews. com, motorcycle industry stakeholders in Europe announced plans to increase EURO 3 emission standards to more stringent EURO 5 standards by 2015. Association des Constructeurs Europeens de Motorcycles (ACEM) is likely to introduce EURO 3 standard for mopeds and Euro 4 standard for motorcycles by 2012.It also proposed the asylum of more stringent emission test cycle, and EURO 5 standard for motorcycles by 2015. Such implementations might require the company to redesign its vehicles, which could result in increased operating costs. Failure to comply with the standards could result in penalties and affect its profit margins. Procurement of Raw Materials Harley-Davidson relies on supp liers to obtain raw materials and provide components for use in manufacturing its motorcycles. It depends on a single supplier for certain of its raw materials.Such a situation makes the companys business dependent on the ability of the supplier to deliver the ordered raw materials in time. The rising input costs could also have a major impact on the operational costs of Harley-Davidson. Increasing pressure of the costs of commodities leads to capacity constraints, lower production and financial distress to raw material suppliers. In case of a delay in receiving the raw materials, product delivery to its customers could also get delayed, which impacts its business and customer relations.Competitive Landscape Harley-Davidson manufactures motorcycles in the US, Canada, Europe, and Asia. Many of the companys competitors have more change businesses and they may compete in the automotive market or all segments of the motorcycle market. Its motorcycle retail prices are generally higher t han that of its competitors. If price becomes a crucial factor for consumers in the heavyweight motorcycle market, Harley-Davidson would be at a competitive disadvantage.Moreover, its financial services operations face stiff competition from various banks, insurance companies and other financial institutions that may have access to additional sources of capital at more competitive rates and terms, particularly for borrowers in higher credit tiers. The companys failure to address and respond to these competitive pressures worldwide would have a material adverse effect on its market share. 1. Identify and develop a range of alternative strategic options to meet strategic aims and objectives 2. Determine and justify the strategic option that meets the revised strategic position

Saturday, May 25, 2019

Reflection and Personal Development Plan

Personal development (PDP) can be defined as enabling people to fulfil their potential, to expand their talents and to progress at work and through life with meaning and satisfaction. (Guirdham, 1995116). PDP is likely to be an essential tool for development, and helps in the preparation of basic strategies require to evaluate and enhance own capabilities. Evaluating personal capability entails reviewing personal qualities like the strengths and weaknesses in various areas of learning. The PDP will help me rule the areas where weakness was seen in the learning process and ensure the areas of strength are maintained at high levels.The aim of this essay is to give a pondering estimate of my experience of personal development. I chose to critically reflect on teamwork and leadership skills, as not only were these skills some of the essential skills I undertook in my preliminary job, but these skills are also required for my future development and career prospect.In order to exam ine the factors that enhance or impede the achievement of my chosen skills, I undertook a SWOT analysis to examine the strengths, weaknesses, opportunities, threats that affect me, the work environment and I also consider the wider influencing factors.Though we learn from experience, PDP enables us to get into the habit of frequently preserve that learning as well as thinking about how it could be applied in the future. Personal development (PDP) can be defined as enabling people to fulfil their potential, to expand their talents and to progress at work and through life with meaning and satisfaction. (Guirdham, 1995116). PDP is likely to be an essential tool for development, and helps in the planning of basic strategies require to evaluate and enhance own capabilities.Evaluating personal capability entails reviewing personal qualities like the strengths and weaknesses in various areas of learning. The PDP will help me tackle the areas where weakness was seen in the learning proce ss and ensure the areas of strength are maintained at high levels.The aim of this essay is to give a reflective account of my experience of personal development. I chose to critically reflect on teamwork and leadership skills, as not only were these skills some of the essential skills I undertook in my previous job, but these skills are also required for my future development and career prospect.In order to examine the factors that enhance or impede the achievement of my chosen skills, I undertook a SWOT analysis to examine the strengths, weaknesses, opportunities, threats that affect me, the work environment and I also consider the wider influencing factors. Though we learn from experience, PDP enables us to get into the habit of frequently recording that learning as well as thinking about how it could be applied in the future.

Friday, May 24, 2019

Employee Recognition and Reward Program Essay

AbstractI believe that a robust employee wisdom program can/ giveing increase employee satisfaction and increase the brass sections guest service rating. In the past, employees were recognized according to their section leadership. Some were recognized and others were not. Since the implementation of the root word wide recognition program, I believe the employees are happier. I exit verify this through an electronic everyy administered canvas, observing the customer service trends, and comparing the station of recognition now versus recognition prior to program implementation. Reviews of the planning expectations (make the experience, do it with style, and go higher up and beyond) result be conducted to ensure their compliance.The 375th checkup Group (MDG) Your medical exam Home for Healthcare initiated a unexampled employee recognition program in 2011. They implemented the program while achieving in 2011 the 375 MDG adoptd NCQA Recognition as enduring Centered Medica l Home. In 2010 & 2011 it was named AMC Best Patient Safety broadcast of the Year. In 2010 it was named as AMC Best Clinic of the Year, prizeed 3 year Accreditation by AAAHC, and rated excellent by Health Services Inspection. So, in order to determine if the program was victoryful we must first look at the background of the MDG. (Saunders, 2012) The medical checkup sort is chivalrous to provide umteen services and consists of different programs as well. The 375 MDG obliges the 375th Air Mobility Wing and 31 tenant units in the global reach mission by providing, expanding, and deploying medical capability for contingency tasking.The 375 MDG trains healthcare professionals annu whollyy through four specialty training programs and sustains the readiness skills of more(prenominal) than 476 active duty and Air Reserve parting force out. Addition anyy, the 375 MDG provides health services for more than 26,000 beneficiaries. The 375 MDG is accredited by the Accreditation Associa tion for Ambulatory Health Care,American Dental Association, and College of American Pathologists and has affiliations with the American Hospital Association, and American Medical Association. (375th Medical Group, 2012)This giving medication was nisusally a hospital with emergency and in enduring services. Today the 375 MDG is a clinic with out uncomplaining services only. With commanders coming and going every two years, all the quantum adjustments were winning their toll on the supply that remained behind. This was primarily your civilian module in the world of the military. (Saunders, 2012)MethodThe commander1 had arrived right after an exhausting inspection, which granted the MDG a 3 year accreditation (no inspections for 3 more years). Every whizz could breathe easier knowing that the inspection was through with(p). But, see the commander1 saw things that could be im reard. She formed themes and committees. Changed/rearranged meeting names, dates and times. The new co mmander1 left no stone over looked except module happiness when it came to changing the organization. The commander1 should welcome used Lewins 3 quantity win over model. The change process would stupefy made the change go smoother. Lewins Planned Change Model 3 step process is as follows step 1) Unfreezing, prepare for the change. This is the most comminuted and hardest step. Step 2) Movement, implement the change. This is the easiest step. Step 3) Refreezing, reinforce the change. This step is the second most important and difficult step. This may have kept the staff from being so upset with the many changes from above without any real development about the organizations direction from the commander1 herself.A leadership survey was conducted it identified commander1 visibility and lack of organization direction as chance on areas of focus. In October 2011, commander1 made some changes so that she was more visible and delivered information to the staff herself. Even though commander1 made these changes, complaints came in about staff attitude and rudeness. The patient satisfaction surveys were showing signs of unhappy followers. That is when commander1 did something about the staffs happiness. She formed a customer service free radical to help with all the complaints about rude service. The patients were happy with the care they received, they were not happy with the way in which itwas being delivered.DiscussionThe first meeting of the group went very well. Commander1 had given clear goals develop/implement a customer service program by 1 Jan 2012. There are five members of the group which is the average size. Groups normally go through four interprets forming raft are coming together on the team, storming struggle for leadership role, norming clear emergence of leader, and playing members were focused on the task. Our group seemed as though it did these four roles in a matter of minutes. This could be because there were no less than triad d ecision maker staff members in the group. The ranking member lead and we moved to performing due to the tight time schedule. The group first decided on a name for themselves. They tossed around several ideas until 375 MDG Star Council became the official name. Then, they decided on how to replace members of the group as each member left. Commander1 had sent several members of the organization to a formal customer service course, so we decide these staff members would be the replacement pool when required.Now, we compulsory to figure out what the staff finds rewarding. We conducted a survey of the entire 375 MDG staff. We collected survey forms from everywhere. When we tallied the forms, it was discovered that we had received less than a third of the forms back. Plan B had been hatched catch all of the 375 MDG staff members while they are in attendance at commanders call. A captured audience Without even counting the surveys, it was obvious that we had a much get out collection ra te. In the survey we asked only one question what type of recognition would you like to receive and how would you like to receive it? The staff of the 375 MDG results were as follows from the highest votes to the least a day off presented by the Group Commander, a certificate of Appreciation from the Group Commander, a written note of appreciation from their respective Squadron Commander, recognition in the weekly Commanders blog and to be recognized by the Executive Team in front of peers. These were the top five results of the survey the 375 MDG Star Council had to work with.The 375 MDG Star Council had to develop a set of standards which could be used as guidelines for the recognition process. They challenged themselves with the following To recognize those individuals who demonstrate the values andobjectives of the 375 MDG hotshot program. To identify methodologies to foster a climate and atmosphere where customer focus and service permeates the organization with the ultimate g oal of quality healthcare, service excellence and customer satisfaction. To understand the range of options and actions requirement to affect a cultural change in our approach to customer service. (MDGI36-2803) The Quality Services Office will manage the 375 MDG whizz node Service awards program. Each member assigned to the 375 MDG may nominate anyone displaying outstanding customer service by completing the nomination form found on the MDGs Enterprise Information Management (EIM) homepage. 375 MDG military and civilian employees will be recognized under the 375 MDG title-holder program.For 375 MDG contract employees, the 375 MDG STAR council will forward their nomination to the 375 MDG Contracting Services Office for entry into the Contract Tracking and Reporting (CTAR) scheme. (MDGI36-2803) A set of guidelines, training, and marketing of the program needed to be developed. The 375 MDG Star Council started with the MDG acronym. The M stands for Make the experience. A positive customer hand-off would give the person you are sending the customer to information about what is needed and what has been done. It would also send a message to the customer that they are valued because they would not need to explain their situation to another person. The D stands for Do it with Style. agnise all customers with a smile as you come in contact with them. Remember the 10 foot rule if you come within 10 feet of a customer greet them. Take pride in yourself and your job. If you look professional and act professional then you are a professional. The G stands for Go above and beyond. When giving directions to a customer escort when possible. Stay aware and attentive to the customers situations such as letting them know if their provider is running play late. The council then had to turn their attention to training. How do we train the entire staff of the 375 MDG? We decided to start as Kurt Lewins would, with his 3-step change process. (Kurt, 2012) This first stage of c hange involves preparing the organization to accept that change which involves breaking down the existing status quo before you can build up a new way of operating.The key to this is developing a compelling message showing why the existing way of doing things cannot continue. This is easiest to frame when you can point to declining customer satisfaction surveys These show that thingshave to change in a way that everyone can understand. To prepare the organization successfully, you need to start at its core. You need to challenge the beliefs, values, attitudes, and behaviors that shortly define it. using the analogy of a mental synthesis, you must examine and be prepared to change the existing foundations as they might not support additional levels unless this is done, the whole building may risk collapse.The transition from unfreeze to change does not happen overnight People take time to embrace the new direction and move proactively in the change. In order to accept the change a nd contri barelye to making the change successful, people need to understand how the changes will benefit them. Not everyone will fall in line just because the change is necessary and will benefit the company. This is a common assumption and pitfall that should be avoided. Time and confabulation are the keys to a successful change campaign. People need time to understand the changes and they also need to feel highly connected to the organization passim the transition period. When you are managing change, this can require a great deal of time and effort and hands-on management is usually the best approach. When the changes are taking shape and people have embraced the new ways of working, the organization is ready to refreeze. The outward signs of the refreeze are a stable organization chart, consistent job descriptions, and so on.The refreeze stage also needs to help people and the organization internalize or institutionalize the changes. This means making sure that the changes ar e used all the time and that they are incorporated into everyday business. With a new sense of stability, employees feel confident and comfortable with the new ways of working. The rationale for creating a new sense of stability in our every changing world is often questioned. Even though change is a constant in many organizations, this refreezing stage is still important. Without it, employees get caught in a transition trap where they arent sure how things should be done, so nothing ever gets done to full capacity. In the absence of a new frozen state, it is very difficult to tackle the next change initiative effectively. How do you go about convincing people that something needs changing if you havent allowed the most recent changes to sink in? Change will be perceived as change for changes sake, and the motivation required to implement new changes simply wont be there. As part of the Refreezing process, make sure that youcelebrate the success of the change this helps people to f ind closure, thank them for enduring a painful time, and help them believe that future change will be successful. With the unfreeze step of Kurt Lewins change process being the most difficult and stressful.The 375 MDG Star Council lead the way by cutting down the way things are done which put everyone off balance. This evoked strong reactions in the staff, and thats exactly what needed to done. By forcing the organization to re-examine its core, the 375 MDG Star Council effectively created a crisis, which in turn can build a strong motivation to seek out a new equilibrium. Without this motivation, you wont get the buy-in and the participation necessary to effect any meaningful change. What better way to get buy-in, than to start with the top down process. The 375 MDG Star Council trained the Executive Team, who would then in-turn preached the new pattern to their respective squadrons. Each squadron commander would then gather their managers to be trained within the next two-weeks. The squadron commander would lead off the training program with their support and motivation on how important the program is to the organization. The 375 MDG Star Council then conducted the training for the management staff. This took place within all five squadrons and their management teams. No more than a week later each manager had to go back and deliver the training to their sections and report back to the Executive Team when the training was correct and what percentage of staff was captured.To sustain the training it will be conducted during newcomers orientation and as requested by leadership or if trends dictate the need. While the training was being conducted on all levels the 375 MDG Star Council initiated the marketing campaign which transformed into the development of the wall of fame, an I got caught campaign which asks the question, How do you serve our nations heroes and their families? (MDGI36-2803) The 375 MDG Star Council purchased and distri onlyed chrome plated name plates at each clinical patient check-in desk. The 375 MDG Star Council needed to develop a way to show at a glance that 375 MDG staff member was recognized for displaying outstanding customer service. A p outliveic blue card with the MDG logo and explanation on one side and the phrase The 375th Medical Group is proud to serve our Nations Heroes and their families. (MDGI36-2803) On the bottom of the card is MDG STARS each time a staff member is recognized one of the letters ispunched in the shape of a Star. This will cause our customers to ask about the card and a way for 375 MDG staff to recognize one another. What is considered worthy of a nomination? An act that goes above and beyond the normal expectations of daily customer service actions.These actions may be towards all our internal or external customers. (MDGI36-2803) The individual making the nomination may send, through electronic means or in writing, the justification as to why they believe the individual warrants th is award to any member of the 375 MDG Star Council. Electronic nominations are accomplished by selecting the STAR Catcher banner found on the MDG STAR EIM homepage. Customer service comments provided on the 375 Medical Group Customer Satisfaction Survey forms and Service Delivery Assessment (SDA) will be transferred into the MDG STAR Catcher database. (MDGI36-2803) All customer service submissions will be compiled monthly and validated by the 375 MDG Star Council. The 375 MDG Star Council will punch individuals Star badges establish on valid submissions. Additionally, the council will maintain a system to track all Star punches for MDG personnel.Individuals who receive their initial punch will earn a blue Star badge holder individuals who receive their third punch will be recognized in the weekly MDG Commanders blog. Individuals who receive their fifth punch will receive a written note of appreciation for their respective squadron commander. Individuals who receive their seventh pun ch will receive a certificate from the group commander. Individuals who receive their tenth punch will earn a one day pass for military personnel and one-day time-off incentive award for civilian employees. Individuals who receive more than ten punches will Start back at third punch for recognition. For example, individuals who receive their thirteenth punch will be recognized in the weekly MDG Commanders blog. (MDGI36-2803) Monthly, the 375 MDG Star Council will determine the top three customer service submissions. These top three personnel will be showcased on the Wall of Fame board and on the 375 MDG Star EIM site.In addition, they will be nominated for the Wings Quarterly Customer Service recognition program. Quarterly, the 375 MDG Star Council will submit three individuals for the wings quarterly customer service recognition program. These individuals will be selected from the three months prior nominees. Monthly, the 375 MDG Star Council will randomly identify three 375 MDG em ployees for the I got caught Serving ourNations Heroes and Their Families program. Their picture and comments will be posted on the Wall of Fame and at their duty locations. (MDGI36-2803)ResultsThe customer satisfaction rate is extremely important for the success of any organization. The 375 MDG Star Council will use SDA, customer surveys, patient advocate contacts and secret shopper to validate the employee recognition and reward program. The organizations standard satisfaction rate is 90%. The 375 MDG commander1 wants there to be at a minimum a 90% satisfaction rate at all times on any given day, at any given time. The top trends/issues for patients contacting the Patient commend are PCM change, Information, Assistance, Communication, Kudos/Access. From this information it would appear that the program is working well. In March 2011 there were a total of 3 positive contacts, 22 cast out contacts, and 9 neutral contacts for a total of 34 individuals contacting the patient advocat e for assistance of some kind. These numbers have decreased from the same timeframe as last year. (Patient Advocate, 2012)Not only are the patient advocate contacts tracked, there are feedback forms around the clinic that patients can fill out, in the month of March 2012 there were a total of 136 forms filled out with 14 individuals requesting feedback. 122 forms were positive, 12 were negative, and 2 were neutral. A snapshot of the negative feedbacks were wait time at the pharmacy was too long, hold too long for an appointment, being told the wrong appointment time and being told to reschedule. Snapshots of the positive feedbacks were prompt and professional, great and very responsive to patients needs. (Patient Advocate, 2012) Not only is the patient advocate available along with paper surveys around the clinic, there is also a undertake company that calls patients and ask ten questions about the visit you had this week.The contracted company has no information in regards to the visit or the patients personal information, to ensure Health Insurance Portability and Accountability Act of 1996 (HIPAA) is complied with, but they ask 10 questions on a 1 5 scale to get feedback about the facility and its services. Some of those questions are How many days did you wait for anappointment were you satisfied with the care received, management of healthcare needs, and the provider you saw. (Patient Advocate, 2012) Customer satisfaction is very important to this organization and they ensure there are many ways available for customers to voice their concerns whether good or bad. Communicating with your customers is vital to the success of the organization and providing quality care. This is an important aspect to maintain with all of the cutbacks when it comes to the healthcare industry. Quality care is essential to patient satisfaction and to the delivery of healthcare. There has been a major focus on the delivery of healthcare and the satisfaction of patients in the healthcare industry as a whole.The 375 MDG Star Council is still in the process of implementing the secret shopper program to assist with validation. They have made progress and will have the program in progress before the end of November 2012. The data from this program is unavailable at the time of publishing. If the data were available I would think that it would show a positive trend with a dip here or there.Overall, the SDA data, patient advocate data, and customer satisfaction surveys all show a positive trend toward program success. The 375 MDG now has a new commander who is very visible, and not just focused on how well the numbers introduce the organization is doing. The new commander wants to see what bad is being said and if it has a trend. He does like that the organization is maintaining well over the 90% standard, but what is the one or two percent who is not satisfied saying? How can you be sure about the staff and their approval or credence of the program?The 375 MDG employees will be surveyed by the years end to validate the program. The survey will be based on the Likert Scale. Likert developed the teaching of measuring attitudes by asking people to respond to a series of statements about a topic, in terms of the extent to which they agree with them, and so tapping into the cognitive and affective components of attitudes. (McLeod, 2008) It will contain no more than five questions. The questions will be phrased to ascertain if the employee is aware of the program, knows how the program works, and how frequently do they utilize theprogram.The information collected will then be analyzed to determine the effectiveness of the program. Once the determination is made is either for or against the program, appropriate adjustment will be made. The adjustments can range from staff education and training to changing the incentive awards presented to each Star recipient. The Employee Recognition and Reward schedule started on 1 Jan 2012 as was charg ed by the former 375 MDG Commander1. The MDG instruction for the program is posted on the EIM site for all to view at their leisure. The star tracking system has successfully tracked over 1000 star submissions since the January 2012 kick-off.With Commander2 the customer satisfaction rates at 90% or higher the 375 MDG is meeting or transcendent its goal of the program. 2013 began as it did 3 years ago. In 2012 & 2013 we were named AMCs Best Patient Safety Program of the Year. In 2013 we were awarded 3 year Accreditation by AAAHC, and currently pending the excellent rating by Health Services Inspection in September 2013. (Saunders, 2012) So, I believe the program to be a success, because with all the leadership changes that has taken place in the organization over the last few years. The organization would not rate as high as it does in customer satisfaction if the program was not working. In January 2013 Commander2 met with the 375 MDG Star Council to discuss the Employee Recognitio n Program and its current status. Commander2 gave his wish which was to have the Mystery Patient Program operational by 1 May 2013.The Star Council invited the Patient Safety Representative to assist with the development of the questionnaire. The staff was informed that the Mystery Patient Program was being developed and would be operational by 1 May 2013. The organization began its Mystery Patient Program on 1 May 2013 as commander2 wished. With only one month of data collected and reported. It is this authors belief that the 375 MDG will see similar results over the next few months to prove the programs success. Continued education and training of the program will help to increase the patient satisfaction rating over time.

Thursday, May 23, 2019

Adoption: Infectious Diseases Issues Essay

Adoption is and ever so has been something that m either corresponds consider in doing by dint ofout their lives. One couple might consider adopting a churl due to being ineffectual to wee a child of their take a leak or another in lacking to help a child in need of p atomic number 18nts to look over them. In youthful years, some(prenominal) young p bents puddle given their child up for acceptance because of not being able to provide for the child or the come is too young to take full responsibility. But, the biggest concern regarding betrothal is the pitch records of the child that be being sealed outside(a) from them. Once the child waxs up and finds out they were adopted, they are unable to look at their actual deliver certificates and find out where they came from. Many have been raising questions to why they are sealed and a re etymon must be found to make it decent for the adopted children to find out where they came from and who their received parents ar e. In the U.S., most laws from the 1930s and 40s s bank remain firm in 44 states.These laws are forbidding adopted children who are now growns to their original deliver records that are locked away from them that has the primal question Who am I? Identity is numerous things, solely it begins with the knowledge of superstars own truth of heritage and digest. According to Lorraine Dusky, one of the patchs that are standing in the way of the further progress to make up ones mind this problem is the argument that most mothers want to keep their privacy protected. She says that more work is needed to show that these outdated laws and arguments are not true besides only myths. Dusky states that most mothers are more than happy to welcome in their children back into their lives and in states as in Oregon, mothers have the option to alter out a form indicating whether or not they want to be contacted. She concludes that mothers asking for no contact are now no more than one a mont h. (Dusky). This is a good indication that the birth parents do not want to lose contact with their child when he or she chooses to find them when they grow up. Adoption has also brought an all important(predicate) function to other peoples lives.According to Annette Baran, Reuben Pannor and Arthur D. Sorosky, word meaning fulfills couples dreams that are unable to have children of their own and want have a complete family unit that conceals their infertility and denies the existence of another set of parents. They say that in the past, adoption was more rough and was not unusual soonerhand World War II for a couple to take in a pregnant woman and take care of her while she was pregnant till she delivered, then adopt the child. They statethat it was easy for the mother to give her child to the couple because of the connection they formed and the mother felt comfortable giving her child to the people she knew very well who would take care of the baby and provide for it. They c onclude that at that place is no further show screening that there were any complications for both(prenominal) the birth and adoptive parents or any harassment from either of them after the child was given away. (Baran et. al. 97-98).After looking at the face of the benefits of both the birth parents and adoptive parents, there are also emotional and health issues with the adoptees. The only reason to why birth records are being sealed away is to keep the privacy of the birth parents besides that is completely unfair to the adoptees that want to find out what is wrong with them and where they came from. Some adoptees have health risks and are unable to continue their treatments if they do not have their actual birth records. According to Karen March, one of the strongest ch all in allenges against secrecy comes from the adult adoptees that have established contact with their birth parents. She states that before the adoptees reunited with their biological parents, they felt a sense of incompletion from their inability to fully find out about their biological parents and background information to put to motorher who they genuinely were. March says that after finally reuniting with their parents, they were finally able to move on with their life and accept the reality of why they were sent to adoption.She concludes that numerous another(prenominal) adoptees that have problems with their birth records being released find themselves emotionally unstable to cope with why their biological parents have left them. (March 653-654). By giving these adoptees the opportunity to place self with a biosocial context, reunion gave them a means of gaining stronger social acceptance. In a book titled Adoption, Identity, and Kinship written by Katarina Wegar, assistant professor of sociology at disused Dominion University, investigated the historical, physiological, social, cultural, and gender issues that are surrounding issues over the sealed birth records. Wegar wri tes that over 60 years of perspectives on adoption, she was able to find that instead of showing adoption as a social institution, many researchers have often depicted adoptive families as deviant people. Moreover, Wegar argues that some adoption activists have original facts from psychiatrists, who blame the adoptees problems rather than on social and cultural causes. She believes that the American family isa natural or a biological arrangement, to look at adoption as a solution to a social problem rather than the social problem to be solved.Wegar concludes that the main structure of adoption in the American adoption system is the race and class, along with gender, age, family structure, and sexual preference. (Wegar 36-123). Adoption, according to Wayne E. Carp, is present everywhere in the American society that is creating invisible relationships with biological and adoptive parents and is touching many people. He states that adoption is the most controversial issue in the Unite d States and recent articles have accused many adoptive families of being associated in Kampuchean black market baby-buying rings. Carp writes that in 1994, Congress passed a law stating with the intention of prohibiting adoption agencies from utilise race or national origin as a basis to deny the placement of a child in transracial adoptions. Also, Carp believes that one problem with activists, is that they commonly believe that adoption causes overmuch hurt and lifelong suffering to everyone involved and in 1995, the Florida Supreme Court upheld a law stating that gay couples are prohibited from adopting.Carp says that as late as the 1950s, most Americans would not have considered the subject of adoption or closed records as controversial. In fact, most Americans viewed it in positive terms because it seemed to solve many social problems. Also, according to Doris H. Bertocci, she says the same about how these sealed records are far more complicated than anyone would have expec ted. (Bertocci 252). Carp states that single women were able to escape the defacement of having a child out of wedlock and were able to move on with their lives, which usually meant set outting married. He concludes that it was also an escape route for children to escape the dent of illegitimacy and then were able to find a good home with two loving parents who on the other hand found a solution to having their own child. (Carp 434). The question was never raised to why records are being sealed away from adoptees. According to Carp, not until the early 1970s was when adult adoptees observed that birth records were being sealed, thus they went right into the political process to change this unfair practice.Carp, states that once the reform movement began, the birth mothers reacted immediately and the reason to that was because of the situation they were in. He writes that the mothers believed they were doing the right thing for their babies and that they would be able to avoidsoc ietys condemnation of having a child without being married. Because of this, Carp says that the mothers received promises from adoption agencies that their identities would remain a secret and many kept it away from their husbands as well. But, many activists, according to Carp were able to gain access to adoption records through lawsuits, ballot initiatives, and state economy, which resulted in success for the state of Oregon to allow adult adoptees to their original birth certificates, for the most part, the result of the reformers lawsuits have failed in the courts and failed to open adoption records unconditionally. He argues that the reason to their lack of success, there exists an ethical and moral dilemma Whos rights are pre-eminent, those of adopted adults or those of birth parents? Many states have tried to make both sides satisfied adult adoptees, who want to have the right to open birth records and the birth parents, who were promised secrecy of their identity by the cl oistered adoption agencies. (Carp 435).Taking a look at another aspect of adoption, many complications can arise regarding international adoption. In recent research through by Laurie C. Miller, she finds that since 1986, nearly 220,000 children from other countries have been adopted by American families and since 1995, the top 4 countries have been China, Russia, South Korea, and Guatemala. She states that the living circumstances of children before adoption all varied greatly and most of the children came from orphanages, where they experienced malnutrition, emotional and physical neglect, harsh living environments, and exposure to infectious diseases. Miller states that thanks to the International adoption medicine, new specialized pediatrics have been able to address the specific health care needs for the children after arriving to the United States. But, Miller argues that one of the primary concerns of international adoption medicine is the evaluation of international adoptee s for infectious diseases as for other immigrant children.She also argues that many adoptive families sometimes encounter difficult situations associate to infectious diseases corresponding the recent severe acute respiratory syndrome (SARS) epidemic in Asia that has affected many adopting families in the United States. Miller concludes that these days, consultants have much to offer for internationally adopted children and the adoptive parents as well as appropriate screenings that allow assessment of the childs health. (Miller 286-287). In the United States, adoption by a same-sex follower wasfirst granted in 1985. According to Nina Dethloff, nowadays, adoption by same-sex couples is aloud in a number of states however, there are several differences in other countries. Dethloff states that at least in six states the court has held adoptions by same-sex couples to be permissible. But, adoptions by a homophile partner are possible in New York, New Jersey, Massachusetts, Illinois , Vermont, Pennsylvania, and in District of Columbia.She says that the adoption of a child that is not biological, but the previously adopted, child of the other partner is exceptional. She argues that he or she can adopt both a biological child and a previously adopted child of his or her partner but only a few states prohibited and still prohibits adoptions by homosexuals. Dethloff states that previously held prejudices on children who live in a homosexual family are more in all likelihood to develop a homosexual orientation or might even be abused, especially by gay men, have not been fully confirmed. Furthermore, she shows evidence that there is no scientific proof that children show developmental or behavioral disturbances as a result of their parents sexual orientation. Dethloff concludes that there is evidence that homosexual parents raise their children differently than the opposite-sex couples, but the only real concern is that due to constant prejudices, children raised b y same-sex parents may suffer from harsh discrimination. (Dethloff 201).Every couple, careless(predicate) of their sexual orientation, should have the right to raise and adopt a child. Looking at the childs perspective, would it not be better to give a child a home? According to Gregory K. Popcak, executive director of the Pastoral Solutions Institute, there are significantly more children waiting to be adopted than there is same-sex couples waiting to adopt. He states that by contrast, each year there are no more than 70,000 to 162,000 married couples in the U.S. who have filed adoption papers or are filing papers. Popcak believes that this means that in any given year there are 1.2 and 2.7 married couples per waiting child meaning that there is no need to open up adoption centers for homosexual couples. (Popcak 13). Though Popcaks arguments may remain true, he is not helping in the fact that all people should be treated equally regardless of their sexual orientation and children should have a home provided for them. Dethloff shows that in a country where a mammoth number of children are living under institutional care in order to be placed in a family, same-sex couples will be more than readyto take in a child and provide for it like any other responsible parent would. (Dethloff 202).Though many adopted children get discriminated because of their parents sexual orientation, they at least know that they have parents that they could talk to and have a real home with. Because they are adopted, they will always look for who their real parents are and what is their real birth certificate as well as have the right to access to it. According to David B. Biklen, adult adoptees who want access to their birth records argue that the information in the birth records belongs not only to the birth parents or state, but also to the child, now an adult. Biklen argues that birth parents should not have mark over their adult childs access to his or hers birth name, heritag e, history and the state should not continue to be a party that is care all of this information secret. He states that adult adoptees claim the right to their information and because they have a legitimate need, medical and otherwise, to full access to their genetic heritage. Biklen states that recent adoption research indicates that secrecy in adoption can be damaging for everyone involved.Secrecy in a family can cause much pain, shame, and psychological damage even when the secrets are not revealed and holding back information can be very damaging to the child. (Biklen). Regarding the medical information of the adoptee, it is very important for them to know about where their health risks come from. Biklen states that current sealed records system burdens adult adoptees access to family medical information that may be critical to their own health care. He says that many adult adoptees have been having difficulties reacting routine, even critical health questions about the health history of their genetic relatives. Also, under the legislation of some states, from having a sin of his or hers birth parents, the adopted child was reborn into the adoptive family with a new identity, name, and birth certificate to give an misrepresentation that the child was born in the adoptive family. Biklen argues that the original birth certificates were then sealed and replaced with a new birth certificate that gave false information, a wakeless fiction. In addition, Biklen says that to attempting to change sealed record laws, many adult adoptees have used other ways to search for their birth information by using professional consultants, volunteer networks, and self-help search groups that help address the demands by the adult adoptees to finding their birth parents. (Biklen).Adoptees now have become moreoutspoken and are searching for their birth parents without their adoptive parents permission. Not only do adoptees have a say on this controversial topic but as well as their adoptive parents. According to Phyllis R. Silverman, Lee Campbell, and Patricia Patti, adoptive parents are finding themselves to be caught in a situation they were never prepared for. They stated that many adoptive parents were expecting their adoptive child will not want to reunite with their birth parents for the papers are sealed and kept away. They say that in a study done of adoptive families, they preferred to have veto power over adoptees searching for their birth parents even when the child grew up into an adult. The researchers say that today, many adoptive and birth parents are now being informed that the child might or will be searching for them when he or she get older.But, the real concern adoptive parents have is about what type of question might pop up when the child grows up and them not knowing how to answer it. They state that most adoptive parents will not know about the child meeting or them finding their birth parents or what to expect when something like this will occur. In conclusion, they say that adoptive parents get protective of their adoptive children and are afraid of them leaving after they find out the truth. (Silverman et. al. 543). The controversial aspect of adoption helps bring a better understanding of how adoption works as well as the controversy behind it. There will always be debates to what is best for the child and who is the best choice to provide for the child as to help them grow up to be better people and to have a family of their own to where they can feel complete.Every child needs a family, but every adoptee would have preferred to stay with their biological mother from the beginning even if she could not provide for them. Others, on the other hand are grateful that they have been adopted because it gave them the happiness of being wanted in a family where the biological parents wanted the best for them, out of love. No matter what the choices are made, it is never possible to tell what the outcome may be, and that is the controversial issue. soused birth records have the answers to the adoptees questions and could also be beneficial to their medical health risks that could save their life or help form a healthy biological family of their own.ReferenceBaran Annette, Reuben Pannor, and Arthur D. Sorosky. Open Adoption. SocialWork 21.2 (1976) 97. Academic look for Complete. Web. 9 whitethorn 2013. Bertocci, Doris H. On Adoption. Social Work 23.3 (1978) 252. Academic reckon Complete. Web. 8 whitethorn 2013. Biklen, David D. Sealed Adoption Records. (1999). 10 May 2013. www.cga.ct.gov Carp, Wayne E. Adoption, Blood Kinship, Stigma, And The Adoption Reform Movement A Historical Perspective. Law & Society Review 36.2 (2002) 433. Academic Search Complete. Web. 8 May 2013. Dethloff, Nina. Same-Sex Parents In A Comparative Perspective. International Law FORUM Du Droit International 7.3 (2005) 195-205. Academic Search Complete. Web. 10 May 2013. Lorraine, Dusky. Help adult adoptees find bir th parents. USA Today n.d. Academic Search Premier. Web. 9 May 2013. March, Karen. Perception of Adoption as Social Stigma Motivation For Search And Union. Journal Of Marriage & Family 57.3 (1995) 653-660. Academic Search Complete. Web. 8 May 2013. Miller, Laurie C. International Adoption Infectious Diseases Issues. Clinical Infectious Diseases 40.2 (2005) 286-293. Academic Search Complete. Web. 9 May 2013. Popcak, Gregory K. Misplacing Children. First Things A Monthly Journal Of religion & Public Life 164 (2006) 12-13. Academic Search Complete. Web. 10 May 2013. Silverman, Phyllis R., Lee Campbell, and Patricia Patti. Reunions Between Adoptees And Birth Parents The foster Parents View. Social Work 39.5 (1994) 542-549. Academic Search Complete. Web. 8 May 2013. Wegar, Katarina, Adoption, Identity, and Kinship The Debate over Sealed Birth Records. New Haven and London Yale University Press, 1997.

Wednesday, May 22, 2019

Destin Brass Products Co. Essay

The estimated costs calculated using the activity-based costing method is very various from the existing standard unit costs and the revised unit costs. promenade 3 uses the traditional cost allocation organization, which allocates all costs based on measures of volume. In the standard unit costs, Destin Brass uses direct labor as the only cost driver, which r bely meets the cause-effect standard wanted in cost allocation. Exhibit 4 is similar to exhibit 3, but instead, 4 uses materials and machine hours as the cost driver instead of just direct labor. The new costs argon calculated by using the ABC system, which allocates costs that are caused by non-volume-based cost drivers. After recognizing the overhead activities, costs of overhead resources used for the activities are allocated to the activities using cost drivers.Then pooled costs of each activity are allocated to harvest-times, using the cost drivers. It takes one large overhead cost pool and breaks it down into some( prenominal) pools, which for this company are receiving and materials handling, machine usage and maintenance, packing and shipping, and engineering. These have a cause-effect relationship with activities and resources that are used. So un resembling exhibit 3 and 4, the new system breaks down the overhead costs a lot more. The new estimated costs are more accurate because the amount allocated to each of the overhead activities for each product is more detailed. It shows the percentage of how much each activity is performed on each product.All 3 products unit costs in the new system are different from exhibit 3 and 4. Unit hurt for valves has a slight change compare to the standard unit price, but for pumps and descend controllers, there is a dramatic change.Destin Brass are well under their 35% gross margin goal for pumps, and wondering how other companies can sell their pumps for such a low price. They thought the unit costs for pumps is $63.12, when in fact, the more accurate s ystem shows that its only $48.81, $14.31 less than the standard unit cost. This inaccuracy is the reason why Destin Brass is having trouble staying competitive with their price on pumps while other companies are able to sell it for a start price.The flow controllers have neer been a problem for Destin Brass. It seemed to them that they had no competition in that market. Even after raising the prices by 12.5%, demand did not decrease. This is because the more accurate unit cost for flow controllers is actually $100.48, and not $56.50, $43.98 more than what they thought. They have been selling their flow controller at $97.07 each, which is below the unit cost, and that is why no other companies are able to compete in that market.I think Destin Brass should unquestionably adjust their selling price for all 3 products. For valves, $58.16 should be their new target-selling price if they want to keep the 35% GM goal, but I think they should make the actual selling price to be a little lower than that. That way they can stay/be more competitive in the valves market while having a GM% that is slightly lower, but still coda to the goal.Selling price for pumps will have to be lowered for them to become competitive in the pumps market, unlike before. $75.09 would be the price they want to sell it at if they want the 35% GM, but the selling could still be slightly lower then that, allowing them to be competitive while still very stodgy to their goal.Flow controller prices will have to be higher if they want to make a clear from this product. Right now they are making a loss of 4% for each flow controller they sell. If they want to reach the 35% GM mark, they will have to up their cost from $97.07 to $154.58. Just like pumps and valves, price could be a little lower than that, and of course for the same reasons. Yes, this means they will go from having no competition to many competitions in the flow controller market now, but at least they wont be making a loss every time they sell a flow controller.In the following month, assuming quantities produced and sold, activities, and costs were all at standard, the profit reported under the new system would be $540,260.00, and under the turn in system would be $539,180.00. There is only a difference of $1,080. Destin Brass will not see any majordifference in profit in the short run in this case its over a period of one month. But in the long run, they will definitely see major changes in their profits.

Tuesday, May 21, 2019

Nursing and midwifery council Essay

Malnutrition dis plate be defined as a serious condition that occurs when a person does not allow the right amount of nutrients in their diet such as water, protein, fats, carbohydrates, vitamins and minerals in their diet (NICE, 2012). This can lead to serious adverse circumstances where one can become malnourished. Kirch (2008) also stresses that malnutrition can also arise as a result of disease. The rational for the chosen topic malnutrition in elderly patients, was based on being one of the largest contributors to elderly mortality in wellness care. In support Sinclain (2011) states that up to 15% of elderly in the community, 62% of hospitalised patients and 85% of care for home residents suffer from malnutrition which is a strong independent predictor of mortality in elderly. Evidence based practice in nursing is finding unfluctuating research and applying them in nursing practices, in battle array to promote quality of care attached to patients. Furthermore Baker (2013) states that it is a process which involves the affair of evaluation, research process, problem solving, assessment of care, decision making and requires the patients involvement.Evidence based practice is important in clinical settings having the potential to improve the of care patient, implemented to improve recovery. The nursing and midwifery council (NMC 2008) recommended that all nurses must have the ability to critique and use evidence based practice. Developing a framework for critiquing health research (Caldwell et al, 2005) will be used as an appraisal method to critique the 3 empirical research articles. This was chosen by the writer because the authors do it clear, straightforward, easy and precise to use in critiquing academic research papers, both qualitative and quantitative using tables, numbers, keywords subheadings, guidelines and relevant websites. It was also discussed that this assists the novice nursing savant and health-related research with learning about t he two approaches to research by giving consideration to aspects of the research process that are common to both methodologies approach and distinguishable stages of critiquing them.Boud et al (1985) articulate reflection as a act in which an individual examines their experiences, beliefs, values behaviour and knowledge that leads to a new understanding and sense of taste of a situation which prompted the reflective process. Yun, (2008) emphasise reflection is an active and intentional process that uses thinking in order to learn from experience. We reflect in order to learn from current or future experiencesaiding us in improving academic skills in theory and in practical, the ethics of reflection contain tuition such as asking questions or reflecting on what actually happened, looking at the skills that were used to deal with the situation, examine the negative and positives looking into what feelings arose from the experiences, what could have be done and what can be done bett er in the future.As nurses we assume to reflect on our own practice to enhance the care given to patients. Rolfe et al model (2001) Cycle has been chosen to support writer reflection and this was chosen because it is a simple model which raises the following questions what, so what and now what in order to reflect in force(p)ly and improve the quality of care given to patients stimulating both personal and professional growth. In nursing practice we need to plan and leave time in order to reflect on the care delivered to patients. Following this we need to reveal the service given has confidentiality, privacy and high-handedness and this is being maintained, check if the patient treated is being fairly and with respect, if the nurses communicate with the patients in ways they understand. All these collective questions need to be in place when caring for patients in order to support reflection and deliver a good standard of care. Elder, Evans and Nizette (2012) states reflection a llows nurses to examine both their practice and the accompanying cognitions and effective meanings in relation to values, biases and knowledge and in relation to the context in which the situation occurred.